Data Deletion Instructions for KenyaCities.com

Effective Date: 28th May 2024

Introduction

At KenyaCities.com, we respect your right to privacy and your right to control your personal information. If you wish to delete your personal data from our system, please follow the instructions outlined below. This page explains how you can request the deletion of your data and the steps we will take to ensure your data is removed.

Steps to Request Data Deletion

  1. Identify the Data to be Deleted
    • Ensure you know the specific data you want to be deleted. This might include your account information, business listings, reviews, or any other personal information you have provided.
  2. Submit a Data Deletion Request
    • To request the deletion of your data, you need to contact us through one of the following methods:
      • Email: Send an email to support@kenyacities.com with the subject line “Data Deletion Request”. In the body of the email, please include:
        • Your full name
        • Your email address associated with your KenyaCities.com account
        • A detailed description of the data you wish to delete
      • Contact Form: Visit our Contact Us page at www.kenyacities.com/contact and fill out the contact form. In the message section, include the subject “Data Deletion Request” and provide the necessary details (your name, email address, and a description of the data to be deleted).
      • Mail: Send a written request to our physical address:

        csharp

        KenyaCities.com
        [Insert Physical Address]
        Kenya
        Attn: Data Deletion Request
  3. Verification Process
    • To protect your privacy and ensure the security of your data, we may need to verify your identity before processing your data deletion request. We may contact you to request additional information to confirm your identity.
  4. Processing Your Request
    • Once your identity has been verified, we will process your data deletion request. We will delete the requested data from our active databases and inform you once the deletion is complete.
    • Please note that while we will remove your data from our active databases, some data may be retained in backup or archive systems for legal, regulatory, or security reasons.
  5. Confirmation of Deletion
    • After your data has been successfully deleted, we will send you a confirmation email to notify you that your data has been removed from our systems.

Important Considerations

  • Impact on Services: Deleting your data may impact your ability to use certain features of our Site. For example, if you request the deletion of your account, you will no longer be able to log in or access your business listings.
  • Retention for Legal Purposes: We may retain certain information as required by law or for legitimate business purposes, even after you have requested its deletion. This includes data retained for legal compliance, dispute resolution, and enforcement of our agreements.

Contact Us

If you have any questions or need further assistance regarding the data deletion process, please contact us:

Changes to These Instructions

We may update these Data Deletion Instructions from time to time. We will notify you of any changes by posting the new instructions on this page. You are advised to review this page periodically for any changes. Changes to these instructions are effective when they are posted on this page.

Thank you for using KenyaCities.com. We are committed to protecting your privacy and ensuring your data is handled responsibly.

These Data Deletion Instructions were last updated on 28th May 2024

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